Claim

Broken Stuff after Using Our Service?

At Bigo Packers and Movers, we understand how important your belongings are. While we follow strict safety measures and professional handling protocols, unexpected damages can rarely occur during transit. To ensure complete peace of mind, we’ve created a smooth and transparent damage claim process that allows you to report any issue and receive timely support and resolution.

Procedure

Don't Worry, Just simple step to Claim

Here’s how you can claim for any damage or breakage in just three simple steps:

Fill Out the Claim Form

Start by submitting our easy-to-use online claim form. Provide your full booking details, delivery date, and a brief description of the damaged items. Upload clear photos or videos that show the damage. This helps us understand your concern and act on it promptly.
We Review the Damage Thoroughly

Once your claim is submitted, our damage inspection team will carefully review the issue. We may contact you for further details or clarification if needed. We aim to complete this verification step fairly and quickly so you don’t have to wait too long for a response.
Receive Compensation or Claim Resolution

After verification, we will process your claim as per our company policy and the insurance coverage applied during your move. The approved claim amount will either be reimbursed directly to your bank account or adjusted against your final invoice. Our goal is to ensure a fair, honest, and satisfactory resolution.

Fill Form

Claim Now

If your goods were damaged during the move, don’t worry—we’re here to make it right.
Fill the form below to submit your claim and our team will take care of the rest.

Claim

Broken Stuff after Using Our Service?

Procedure

Don't Worry, Just simple step to Claim

Fill Out the Claim Form

We Review the Damage Thoroughly

Receive Compensation or Claim Resolution

Fill Form

Claim Now

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Bigo Packers and Movers